We are very short staffed at present, due to people being away for a variety of reasons. This makes it very hard to get through to the clinic, leading to frustration and angry patients. The few staff left working are doing the best they can, but it is not easy for them. I have taken to ringing those of you who have a telephone appointment, so keep the lines free at the time of your appointment. If you need to make an appointment, do it on-line. If you need a prescription or path form, email me with your request. Hopefully things will improve soon. We are living in exceptional times.